Five-Layer Architecture for Complete Growth
From customer asset management to intelligent operations, an all-in-one solution for trade growth
Customer Asset Management
Turn customers and leads into manageable business assets
Customer Profiles
Contacts, preferences, key events, and attachments all in one place
Tags & Segmentation
Industry/country/product/channel/intent tags, A/B/C/D tier classification
Lifecycle Tracking
New → Nurture → Close → Dormant reactivation, fully visualized
Customer assets are clearly manageable, stage progression is fully traceable
Multi-channel Communication & Task-based Outreach
Make outreach monitorable, traceable, and reviewable
WhatsApp Integration
Template library, number management, blocklist, unsubscribe rules all-in-one
Bulk Task Management
Task creation, customer grouping, sending windows & rate limiting
Receipt Tracking
Pending/delivered/read/failed status tracking, results sync to profiles
Outreach results are quantifiable, failures are traceable
Smart Analytics & Action Recommendations
From experience-driven to data & model-driven
Customer Profile Summary
Summary, key points, risk alerts, and recommended actions
Scoring Models
Credit rating, risk level, deal probability, churn warning
Daily Tips
Daily action list: who to contact, what to say, what to watch
Priorities are clear, next steps are data-backed
Social Media & Website Entry, Lead Capture
Unify traffic and inquiries into customer pool
Social Account Management
Unified account matrix, multi-platform centralized management
Content Calendar
Theme planning, asset management, scheduling, publishing & engagement
Form Capture
Inquiry/quote request → Auto-create profile → Assign → Nurture
Lead sources are traceable, auto-enter nurturing workflow
Notifications, Permissions, Performance, Compliance
Ensure deployable, collaborative, and auditable systems
Webhook Notifications
DingTalk/WeCom/Feishu/Generic JSON, real-time event push
Permission System
Role permissions + data permissions (ownership/visibility scope)
Compliance Mechanisms
Consent management, unsubscribe handling, operation audit trails
Collaboration is efficient, compliance is traceable
Start Building Your Growth Loop
Experience Feilan Trade now, make trade growth traceable